Professional Communication Solutions Across the UAE
Rammas Tech supplies professional communication equipment from manufacturers including Inrico, Estalky and Fossibot. This page explains how warranty is handled.
Communication equipment supplied by Rammas Tech carries the manufacturer warranty for the model. Where a separate Rammas Tech arrangement applies — for example an extended service plan agreed as part of a business quotation — the terms of that arrangement are set out in the quotation and the order confirmation.
Warranty periods differ by model and brand, so the applicable period is confirmed with your order rather than assumed.
Contact the Rammas Tech team with the order reference, the serial number of the device and a short description of the fault. Where a claim is accepted, the team arranges collection, diagnosis and either repair or replacement.
The equipment supplied operates on Android and is managed through device management software. The Rammas Tech team supports device enrolment, talk group setup and the management platform, so raise configuration questions as support enquiries rather than warranty claims.
Draft for review: specific warranty durations, extended service plans and any service-level commitments should be confirmed and inserted here by Rammas Tech before this page goes live.